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Home»Microsites»Accesible Segovia

Accessible Monuments

Guide dogs are permitted in all monuments

AQUEDUCT

PHYSICAL ACCESS

The Aqueduct is located in Azoguejo Square.

The paving on the street is of uneven stone.

Stone benches are available.

ACCESSIBILITY FOR THE HEARING IMPAIRED

To one side of Azoguejo Square at the corner of Cervantes Street there is an information panel about the aqueduct.

There is a public inderground carpark opposite the Aqueduct, with disabled access and 18 spaces reserved for people with reduced mobility.

ACCESSIBILITY FOR THE VISUALLY IMPAIRED

In the central area of the Azoguejo Square, there are no steps or slopes to impede transit.

Urban fixtures do not create obstacles for the visually impaired. Neither are there protruding elements which could imply a risk.

CATHEDRAL

PHYSICAL ACCESS

Next to the apse of the Cathedral there are parking spaces reserved for people with reduced movility.

The usual entrance is accessible.

There is a step 9 cm in height, but there is a wooden ramp which is 2,66 m wide, 50 cm long and with a gradient of 24,9%.

Access is through wooden double doors which are 1,40 m wide and remain open during opening hours. These are followed by another wooden door which is 98 cm wide.

VESTIBULE

There is sufficient space in the vestibule for a 360º turn in a wheelchair.

INTERIOR OF THE CATHEDRAL

Accessible parts which may be visited are the central and lateral naves and all of the chapels in the lateral naves, except for the choir which has 2 steps of 15 cm and 12 cm in height.

The main altar is also inaccessible due to 2 steps of 18 cm and 6 further steps to reach the upper part.

The San Frutos Chapel has a step of 14 cm in height, no alternative access is available.

The cloister is accessed via the Capilla del Cristo del Consuelo [Christ of Consolation Chapel] in which the Museum and the Chapterhouse can be found.

Information points in Spanish are located throughout at a height of 1.60 m

FEATURE  LOCATION  ACCESS  OF NOTE 
Central nave and ambulatory Ground floor Accessible 

The aisles are greater than 3 m wide with no obstacles. 360º turns are possible.

The donation boxes are at 86 cm in height.

Lateral chapels Ground floor Accessible 

Access is permitted to the majority of the lateral chapels.

In general, the width of the entrances to the chapels es 1,70 m.

Capilla del Santísimo Sacramento Ground floor Accessible via portable ramp or by requesting the opening of the gate

The entrance door to the chapel has a step 17 cm in height.

Width of door: 1,15 m.

Inside there is an open space where a 360º turn is possible.

Museum Cloister (Ground floor) Accessible

The wooden double doors remain open during visiting hours and have a total width of 1,85 m.

The width of the corridors in the cloister is greater than 2,50 m.

Chapterhouse Cloister (Groud floor) Accessible via 2 ramps, up and down, 1,85 m wide, 1,03 m long and at a gradient of 10,5%

 The door is always open during visiting times and is 95 cm wide.

To gain access to the interior there is another door which is 85 cm wide with a slight protrusion.

Cloister  Ground floor Accessible

At the entrance to the cloister is a step of 5 cm in height.

There are heavy, glass, metal-framed double doors with a width of 2,08 m when both open.

The width of the corridor of the cloister is greater than 2,50 m.

TOILETS

There are no public toilets.

ACCESSIBILITY FOR THE HEARING IMPAIRED

There are fixed telephone-style audioguides in Spanish, English, French and German at a height of 1,58 m.

Signs indicate the name and location of the different chapels and rooms.

 OTHER FEATURES AND SERVICES LOCTION  OF NOTE 
Signposting Thoughout the building

Signs in the same format: Yes

Font size: >3 cm

Text and symbols in contrasting colours: Yes

Text and symbols in braille: No

Authorised Signs: No

ACCESSIBILITY FOR THE VISUAL IMPAIRED

ACCESS

There is a step at the entrance which is 9 cm in height, although there is a ramp with a gradient of 24,9%.

INSIDE THE CATHEDRAL

Paving is even without dips or bumps.

Furnishings and fixures do not present obstacles for the visually impaired. There are no protruding objects which could present a risk.

Lighting is dim, and there are shadowy areas and contrast between light and shadow.

FORTRESS

www.alcazardesegovia.com

CUSTOMER SERVICE

There are two wheelchairs and sets of crutches for visitors' use.

ADDITIONAL INFORMATION

Audioguides are available in Spanish, English, Frech, German and Italian.

PHYSICAL ACCESS

The ticket office is located next door. In front of the entrance, there is a small ramp which is 50 cm long, 2,30 m wide and at a gradient of 12,20%.

Entrance is via wooden double doors, which are 1,15 m wide, whic remain open during visiting hours. There are glass double doors inside. The ticket office can be accessed on the same level.

The main entrance is accessed via 3 ramps to avoid 3 irregular steps. The pavement, steps and ramps are paved with stone slabs.

The ramps are 90 cm, wide and 97 cm, 99 cm and 94 cm long respectively. They are sloping at 15,80%, 17% and 24%, there are no handrails or safety borders.

Following the third ramp, access to the Fortress is gained via a level, wooden bridge. The entrance door is 1,80 m wide and remains open during visiting hours.

In order to enter, tickets must be inserted into the turnstile. For wheelchair users and people of reduced mobility, an automatic gate, 1 m wide, is located next to the turnstile which is operated by the security guard.

ROOMS AND ACCESS

Except for the Juan II Tower, the entire visit is carried out on the ground floor. Between the rooms and the entrance to the Patio de Armas, Terraza del Pozo and Patio del Reloj courtyards there are one or two steps with wooden ramps installed.

Between the Sala de los Reyes [Throne Room] and the Sala del Cordón [Cord Room] there is a ramp which is 1.85 m long, 1.32 m wide at a gradient of 24.90%. No handrails are fitted.

To reach the Sala de Armas [Arms Room] from the Patio del Reloj there is a ramp which is 1.92 m long, 90 cm wide and at a gradient of 17.60%. There are handrails on both sides which terminate before the end of the ramp.

The rooms are open plan and may be circulated with ease.

There are benches for seating in the Patio de Armas and some of the rooms.

DISABLED TOILET

There is a unisex disabled toilet, located opposite the ticket counter and signposted with the Símbolo de Internacional de Accesibilidad (SIA) [International Symbol of Access (ISA)]. Access is via the offices which will be opened by the security guard.

The door opens outwards and is 80 cm wide.

The toilet has a space of 1 m to left and in front. The seat is at 45 cm in height and the chain at 90 cm.

There is movable grab bar to the left and a fixed bar on the right, at a height of 80 cm with a distance of 65 cm between them.

Under the sink there is a space of 70 cm in height and 43 cm deep, allowing wheelchair access. There is a mixer tap.

ACCESSIBILITY FOR THE HEARING IMPAIRED

A leaflet is available in a number of languages, containing a brief history of the Fortress, a description of the spaces on the visit and a map of the building. Text and background are in contrasting colours but the font size is small.

Signs mark the route and the different rooms.

TOILETS

Locks display whether they are "engaged" or "vacant" and there is a space at the bottom of each door to determine whether a cubicle is occupied.

OTHER FEATURES AND SERVICES LOCATION ACCESS OF NOTE 
Parking Outside, opposite the building Ramps There are three spaces reserved for people with reduced mobility
Gift shop Ground floor Accessible

Access is via the Patio de Armas or from inside the rooms.

The glass double doors of the entrance are not marked with visibility stripes.

Signposting Throughout the building

Sign in the same format: No

Average height: 90 cm-1,60 m. Font size: >3 cm

Text and symbols in contrasting colours: Yes

Text and symbols in braille: No

Authorised Signs: Yes

 

ACCESSIBILITY FOR THE VISUALLY IMPAIRED

From the outer square to the entrance of the Fortress there are 3 irregular steps. The edges are not marked with a band of contrasting colour.

Access is gained via a wooden bridge with handrails on either side.

Entrance doors to both buildings are wooden. They are wide and remain open during visiting hours.

ROOMS AND ACCESS

Entrance doors to rooms and courtyards are wooden. They are wide and remain open during visiting hours. Some have one or two steps and some are fitted with wooden ramps.

Paving is even, without dips or bumps.

Furnishings and fixtures do not present obstacles for the visually impaired. There are no protruding objects which could present a risk.

STAIRS

The Juan II Tower is accessed via a stone, spiral staircase with 150 steps.

There is a railing on one side along the first stretch and a chain on the spiral staircase which is not continuous and is no longer at the ends.

the edges of the steps are not marked with anti-slip strips in contrasting colours.

 

 

 

 

 

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